FAQs

Puzzle Ring Instructions

Can't put your puzzle ring back together? You are in luck! Our handy instruction guide will walk you through how to assemble your puzzle ring. If you still need assistance, you can ship your ring to us in a box or padded envelope. We will reassemble your ring at no extra charge; you will, however, be responsible for shipping costs. We can also solder your ring together if you prefer to keep your ring assembled at all times.

Download Instructions

Do your pendants really have magical properties?

Our pendants are intended for novelty purposes only; therefore, we are not responsible for any direct or consequential results or lack of results from the practice of magic or expectations of tangible results from the use or sale of our products.

I have a great idea for a design. Do you do special orders?

We’re always welcome to ideas and suggestions. Special orders will be handled on a case to case basis.

How do I care for my pewter pendant?

You can wash your pewter pendants in hot, soapy water to remove dirt or dust. Afterwards, you can polish your pendant with commercial pewter polish and a soft cloth. If you’re looking for an organic polish, you can make a paste of 1 cup vinegar, 1 teaspoon salt, and a ½ cup of flour—use circular motions and a soft cloth to clean pendants.

I can’t put my puzzle ring back together. What do I do?

You can find detailed instructions on our website, but if you still need assistance, you can ship your ring to us in a box or padded envelope. We will reassemble your ring at no extra charge; you will, however, be responsible for shipping costs. We can also solder your ring together if you prefer to keep your ring assembled at all times.

What type of metal are your rings made from?

All of our rings are made from sterling silver. We also special order rings in 14k gold, white gold, and rose gold.

What type of metal are your pendants made from?

Our pendants are made from high-grade, lead-free pewter, consisting of 98.75% Tin, 0.5% Bismuth, 0.5% Silver, 0.25% Copper.